We at Master Capital Services Ltd. recognize the importance of protecting your personal and financial information. We assure that the information parted to us will kept in strict confidentiality and to use the information only for to help us service your account, to improve our services to you, to provide you with products you have requested, and to inform you about additional products or services that may be of interest to you. We do not sell your personal information to third parties.

The Master Capital Services Ltd. site contains links to and from other Web sites. Master Capital Services is not responsible for the privacy practices or the content of such Web sites.

We shall use the personal information to improve our service for you and to keep you updated about our new product or information. The information collected from you would be used in the right spirit and context in which it is intended to be used. Your information would be used by us to process your trading request and to carry out the settlements of your obligations and to disseminate any reports and ledgers.

We would ensure that we collect personal information only to the extent it is necessary to administer our services in the best possible manner and what is required under the various regulations of Indian Laws. To ensure high quality services and high degree of value addition to you, we may combine the information given by you on the web or through other channels.

Under certain circumstances we may be required to share the information given by you with the third parties, where we feel they can contribute to add value and improve the quality of services imparted by us to you. We shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality standards.

We would also impart your personal information wherever it is required to be disclosed under law to any of the governmental agency or regulatory bodies.

We ensure that the personal information given to us by you on the web is placed in the secured portion of our web-site. We use the most advanced encryption technology, Secure Socket Layer (SSL), to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers.

To ensure security of access to the personal information and transaction details, the access to the secured zone of our website is restricted by the unique login ID and Password selected by you. You should be very careful in handling the ID and password and you should ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically.

To enable us serve you better, it is necessary that your personal information available with us is updated and accurate. Our web-site enables you to update your personal information. You can also send us an e-mail at Customer Service and we shall ensure that your information is updated and protected from any misuse or unauthorised revelation.

By opting-in for WhatsApp services, you agree to:

By subscribing to mastertrust Whatsapp alerts/notification services, you agree to get your personal notifications via whatsapp including portfolio holding and alerts, research recommendations, new offerings etc. on your registered mobile number with mastertrust via whatsapp.

The responses received by you from mastertrust chat messenger are based on program running at back-end. This program has been developed and regularly enhanced to handle the queries in best possible manner. However for any inappropriate answers, mastertrust shall not be held responsible. You can email at helpdesk@mastertrust.co.inYou agree that you shall not have any claim against the Exchange or mastertrust on account of any suspension, interruption, non-availability or malfunctioning of the service due to any link/mobile/system/other technical failure at mastertrust end for any reason thereof.

Under no circumstances shall mastertrust, or its agents, affiliated companies, officers, directors, employees, and contractors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this service or for receipt of any answer provided by mastertrust program running at the back-end.

You understand that using Whatsapp application may carry extra risks and may not be secured. Further any message and information exchanged is subject to the risk of being read, interrupted, intercepted, or defrauded by third party or otherwise subject to manipulation by third party or involve delay in transmission. mastertrust shall not be responsible or liable to you or any third party for the consequences arising out of or in connection with using of this service. You are aware that it may not be possible for mastertrust to give detailed information on the service functionalities.

You are responsible for keeping security safeguard of your whatsapp account linked to your registered mobile number. You are aware that using Mobile app involves many uncertain factors and complex software, hardware, systems, etc. which are susceptible to interruptions and dislocations. mastertrust do not make any representation or warranty that the service will be available at all times without any interruption and further that mastertrust shall not be responsible for any variation, reduction or imposition of the terms or the Client’s inability to use the Mobile app.

mastertrust has the right to retract the service anytime it deems fit.

These terms and conditions are subject to change at any time and will be updated at mastertrust discretion without notice.